Shipping policy
Shipping Policy
Thank you for shopping with Gemini Gift Boutique! We are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 2-4 business days (excluding weekends and holidays). During busy periods, sales events, or holidays, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the size of your order.
Estimated delivery times:
-
Canada: 2-10 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside of our control.
** Gemini Gift Boutique is based in Toronto, Ontario, Canada. We do not ship internationally at this time. Orders are only shipped within Canada.
Free Shipping
Unfortunately at this time, Gemini Gift Boutique does not offer free shipping.
Tracking Information
If tracking is available for your shipment, you will receive tracking details via email once your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, Gemini Gift Boutique is not responsible for lost, stolen, delayed, or damaged packages. If your package is lost or delayed, please contact the carrier directly using your tracking information.
We will do our best to assist you in locating your shipment whenever possible.
Local Pickup
If local pickup is available, customers will receive an email notification when their order is ready for pickup, along with pickup instructions.
Questions?
If you have any questions regarding shipping, please contact us and we will be happy to help.